Privacy Policy

Your privacy matters to us. At Eclipse Power Wash we believe in being open and honest about how we handle your information. This policy explains what we collect, why, and how it is protected.

We collect information you provide when you request a quote, schedule service, or contact us. This includes your name, email, phone, address, and any service details you submit. We also collect standard technical information such as browser type and IP address for security and site performance.

• To respond to inquiries and provide estimates or services.
• To process payments through PCI-DSS-compliant processors.
• To maintain accurate service records for customers.
• To improve our systems and customer experience.

Our website uses only essential session cookies needed for security and functionality. We do not use analytics, advertising, or tracking cookies. Stripe or PayPal may set cookies required for secure payment processing.

Returning customers may have portal access where project history and quotes are visible. We manage customer data through secure systems hosted in the United States. These systems store only necessary information for service delivery and recordkeeping.

We may send follow-ups or review requests after service. Customers can unsubscribe from promotional messages at any time while still receiving essential service updates.

We retain service and contact information as long as reasonably necessary for our business operations, warranties, or legal obligations. When no longer required, data is securely deleted.

We use commercially reasonable safeguards to protect information against unauthorized access, alteration, or loss. Payment details are encrypted and handled directly by PCI-DSS-certified processors. While we take precautions, no online system is completely secure, and Eclipse Power Wash cannot guarantee absolute protection.

You may request access, correction, or deletion of your personal information at any time by contacting us at Contactus@EclipsePowerWash.com. We respond promptly to all verified requests.

Our site may contain links to third-party platforms (for example, payment processors or social media). We are not responsible for the privacy practices or content of those websites.

If ownership or management of Eclipse Power Wash changes, customer information may be transferred as part of that transaction. The information will remain protected under this same Privacy Policy.

This policy is governed by the laws of North and South Carolina, United States. We take all reasonable measures to safeguard data but are not liable for unauthorized access beyond our control.

We may revise this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted here with a new effective date.

Kelly Cleberg
Owner and Operator
Contactus@EclipsePowerWash.com