Frequently Asked Questions

We go beyond just clean. Eclipse Power Wash delivers safe, professional results backed by experience, care, and attention to detail.

• Proprietary cleaning solutions for long-lasting results
• Roof Manufacturer-approved soft washing methods
• Service Guarantee and 3-Year Roof Warranty
• Locally owned, fully insured, and deeply committed to quality

We don't cut corners, we raise the standard!

Yes, we’re fully insured and licensed where required.

Some areas don’t require specific licenses for pressure washing, but we always meet local requirements and follow industry best practices to ensure safe, compliant service.

Yes we offer select weekend and evening appointments to fit your schedule. These time slots are limited and may carry a small additional charge due to crew availability, but were happy to accommodate whenever possible.

To reserve one of these special times, please reach out directly or fill out our contact form and we'll do our best to make it happen. Availability may vary based on the season.

Yes.

We stand behind our work with a service guarantee.

If anything doesn't meet your expectations, let us know within 3 days and we'll return to make it right no hassle.

Some services, like roof cleaning, may also come with limited warranties.

Ask us for details at the time of your estimate.

Most residential cleanings take between 1 - 3 hours depending on the size and scope of the job.

Well try to give you an estimated time frame when booking and keep you updated during service.

We're based in Pineville and proudly serve Charlotte, NC and surrounding areas including Ballantyne, Matthews, Fort Mill, and Indian Land.

If you're nearby, there's a good chance we can help just ask!

Your satisfaction is important to us. If something doesn't meet your expectations, let us know within 7 days and well return to make it right no hassle.

We stand behind our work with a service guarantee and a 3-Year Streak-Free Warranty on roof cleaning for added peace of mind.

You can reach out to us directly through our website contact form, give us a call, or email us at contactus@eclipsepowerwash.com anytime. Were here to help and happy to answer any questions you have before or after your service.

Absolutely.

We offer 100% free quote, no pressure and no commitment.

Whether you're ready to schedule or just exploring options, were happy to help you understand pricing and the scope of our services.

Not at all.

Our pricing is fair, competitive, and transparent.

Costs depend on the size and condition of the area to be cleaned.

We provide detailed estimates and offer a great value compared to costly repairs that can result from neglect.

We offer stain removal as an add-on service for issues like rust, grease, battery acid, and other common surface stains.

While not all stains can be completely removed, we’ll evaluate the area and apply the safest, most effective treatment available to achieve noticeably improved results.

Let us know if you'd like this included in your quote!

We clean both the gutters and the downspouts to ensure proper flow with our gutter cleaning service. If we notice any signs of damage or blockage during the service, well let you know right away so you can take care of it before it becomes a bigger issue.

For flat surfaces like driveways and sidewalks, we use a commercial surface cleaner attached to a high-GPM pressure washer.

This delivers consistent pressure and leaves behind a clean, even finish no streaks or etching. Depending on the condition we may apply pre-treatments or post treatments to ensure a long lasting clean as needed.

We clean houses, roofs, driveways, patios, fences, decks, gutters, and more.

From gentle soft washing for delicate surfaces to high-pressure surface cleaning for concrete, we tailor the approach to your needs.

Our house wash includes the cleaning of siding, soffits, trim, and gutters (exterior).

We use a soft wash system that safely removes algae, mold, and dirt without damaging your paint, siding, or landscaping.

We connect to your outdoor spigot or water source and use your water supply for the job.

Our equipment includes buffer tanks to ensure proper flow and protect your plumbing.

Light roof debris may be rinsed away during our soft wash process, but heavy leaf buildup or branches are not automatically removed.

If you need roof debris cleared before treatment, let us know and well be happy to include that as part of your service quote.

We monitor severity of the weather closely and will reach out if rain or storms could affect your service.

If needed, well reschedule promptly at your convenience free of charge.

We take safety seriously for the people, pets, landscaping, and property at every home we service.

Our technicians follow a safety-first process using the proper equipment, techniques, and solutions for each surface. We clean roofs and siding using a low-pressure soft wash system based on manufacturer-recommended guidelines, including those from the Asphalt Roofing Manufacturers Association (ARMA). This method kills algae and mold at the root without damaging materials or voiding your roof warranty. We also back our roof wash with a 3-Year Streak-Free Warranty for added peace of mind.

High pressure is reserved only for hard surfaces like concrete, where its both safe and effective. For delicate areas, we use the right tools and gentle application to ensure a professional clean without the risk of damage.

To protect your surroundings, we take precautions to protect plants, avoid chemical overspray, and use biodegradable, diluted solutions that break down safely after application.

Everything we do is designed with care and precision so your home gets a clean you can feel confident about.

Yes, you can remain on-site during the service. For safety, we recommend keeping a comfortable distance from active work areas and ensuring pets and children are indoors while cleaning is in progress.

Our equipment is comparable in noise to a lawnmower and is only operated while were actively cleaning.

Most jobs are completed within 12 hours, and we work quickly and respectfully.

Well send a prep checklist, but generally, we ask that you move vehicles away from the work area, secure pets indoors, close all windows and doors, and remove personal items or decorations from exterior surfaces.

Most surfaces can be used again the same day once they've dried, usually within a few hours. Well let you know if any special precautions are needed based on the surface or treatment used.

We ask for at least 24 hours notice for rescheduling or cancellations.

There may be a fee for last-minute changes, but were always happy to work with you if something comes up.

Payment is due upon completion of the service.

We accept cash, check, and secure card payments.

You'll receive a detailed invoice with all services listed.

No hidden fees.

You can schedule by phone, email, or through our website.

We offer flexible time slots and confirm everything with you in advance.

Need something fast? Just let us know and well do our best to accommodate.

We offer annual maintenance plans for homes that need regular upkeep.

These include priority scheduling, discounted rates, and a free check-up visit.

Ask us about setting one up!.

Yes.

Refer a friend and youll both get a discount on your next service.

We also run seasonal promotions check our website or follow us on social media for the latest deals.